Privacy Management Policy
This policy outlines Aosafe's commitments when processing personal data of visitors, customers, suppliers, and partners, in accordance with Brazil's General Data Protection Law (Law No. 13.709/2018 — LGPD) and other applicable rules.
1. Purpose
Explain how Aosafe collects, uses, stores, and protects personal data across its software house activities, custom development, automation, IT services, cloud, and infrastructure.
2. Scope
This policy applies to all personal data processed by Aosafe through the corporate website, contact forms, sales conversations, contract execution, technical support, custom projects, and related operations.
3. Data controller
Aosafe
Address: Av. Ipanema, 165 - Empresarial 18 do Forte, Barueri - SP, 06472-002
Email: contato@aosafe.com.br
Phone: (11) 5283-3085
WhatsApp: (11) 93382-3855
4. Data collection
Data may be collected directly through:
- Contact forms and business assessment requests on the website;
- Email, phone, or WhatsApp;
- Commercial proposals, contracts, and project documents;
- Support interactions and operation of contracted systems.
Collection is limited to what is necessary for commercial discovery, contract performance, institutional communication, information security, and legal compliance.
5. Processing purposes
- Responding to commercial requests and scheduling discovery calls;
- Preparing proposals, contracts, and project management;
- Delivering development, automation, IT, and infrastructure services;
- Providing technical support and operational communication with customers;
- Securing environments, auditing activity, and preventing incidents;
- Meeting legal, tax, and regulatory obligations.
6. Sharing
Data may be shared only when needed to deliver services — for example with cloud providers, communication tools, ERP vendors, accounting partners, or technical partners — always under contractual terms and appropriate security measures.
We do not sell personal data. Sharing with authorities occurs only when required by law.
7. Retention
Data is retained for as long as needed for the processing purpose, contractual relationship, and applicable legal deadlines. After that period, it is deleted or anonymized, unless retention is legally required.
8. Data subject rights
Under the LGPD, you may request confirmation of processing, access, correction, anonymization, portability, deletion, information about sharing, and withdrawal of consent where applicable.
To exercise your rights, contact us at contato@aosafe.com.br. Requests will be answered within the timelines required by law.
9. Security
Aosafe adopts technical and administrative measures proportional to risk, including access control, environment segregation, backup, monitoring, and secure development practices, according to the nature of contracted projects and services.
10. Review and publication
This policy is reviewed periodically and may be updated to reflect legal, operational, or technology changes. The current version remains published on this website.
Last updated: June 2026.